Business Operations Analyst

We’re a fast-growing market leader who envisions a world where renewable energy powers our economy and society. Shared and sustainable energy assets, such as solar and wind farms, are the key to this vision, where healthy, inexpensive energy changes the world in which we live. It is a tremendous challenge with huge social benefits, and it is also one of the greatest economic opportunities in the history of business.

Building an industry takes commitment, hard work, and a willingness to work on the messy details. That is where we see our most valuable contribution. Ampion’s platform enables the clean energy revolution by connecting consumers and clean energy providers. We enable consumers to purchase low cost green energy, while providing the customers and revenue for the industry to thrive.

The Business Operations Analyst will work on the Subscriber Experience Team and play a role in defining and supporting the Enrollment, Validation, Allocation, Billing & Payment operational processes and functional capabilities. This person will work to develop and implement configurations that support both internal business processes and external relationships, with a primary focus on ensuring all subscriber information is accurate and resolve any issues that arise during the account lifecycle. This individual will also interact within the entire organization including Customer Acquisition, Account Management, Product/Engineering, and Leadership on any company wide goals, missions or initiatives that arise. This is an ideal opportunity for a passionate individual looking to enter the renewable energy industry. The Business Operations Analyst will report to the Director, Subscriber Experience.

Core Responsibilities

  • Support core business functions using Ampion software & proprietary tools
  • Map out existing processes and determine where they can be improved
  • Drive existing processes, which involves completing a range of forms, checking for accuracy, and sending to clients or utilities
  • Diligently note and respond to requests, internally and externally
  • Design & build tool or software-based solutions to various challenges as they arise

Essential Attributes

Relevant Bachelor’s degree, or an equivalent combination of education and experience

  • years of energy industry experience preferred, but not required
  • Ability to adapt to a fast-paced dynamic environment while simultaneously handling multiple priorities
  • Excellent attention to detail
  • Excellent writing and analytical skills
  • Microsoft Office and Google Suite Proficiency:
    • Microsoft Word/Google Docs: Ability to Create, Share, Edit, Format, Comment, and Track Changes
    • Microsoft Excel/Google Sheets: Ability to use the SUM, COUNTIF, IF, IFS, INDEX, and MATCH Functions comfortably
  • Process Diagramming:
    • Familiarity with Process Flow Diagrams
  • Familiarity with Project Management fundamentals — Gantt Charts, timeline management, task recording, regular report submission

Equal Opportunity

Ampion is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. We seek to be an inclusive community and actively encourage applications from candidates of all backgrounds and identities.

Customer Acquisition Associate

We’re looking for someone passionate about community solar and distributed energy who will contact and develop relationships with potential customers. As part of the Acquisition Team, you’ll generate warm subscriber leads for our clients and conduct outreach campaigns to enroll residents, businesses, and municipalities into shared renewable energy programs. If you are experienced in sales, have strong communication skills, and are familiar with the renewable energy industry, we encourage you to apply.

Main Responsibilities

  • Generate and qualify leads from multiple sources.
  • Provide research support, including the provision of competitive intelligence, market sizing, and local events of value to our efforts.
  • Guide customers through the sales process by effectively conveying Ampion’s value proposition.
  • Contact potential customers through cold calls and emails.
  • Develop customer channels to develop ongoing leads, including coordination with local community organizations.
  • Attend community events, such as fairs or other tabling events, to promote energy offerings.
  • Report all sales activities in a CRM platform and produce sales reports.

Requirements

  • 4-year college degree from an accredited institution (or degree-in-progress) and 3+ years of B2C sales experience.
  • Proven success in a sales role, preferably relationship-based, in a service industry.
  • Willingness and ability to travel for multiple days across the Northeast.
  • Ability to build trust and rapport with prospective customers.
  • Experience with mass marketing strategies, both digital and in-person.
  • Exceptional communication skills, for audiences both familiar and unfamiliar with energy programs.

Preferred Qualifications

  • Experience in the energy and community solar industry.
  • Ability to work with multiple IT and CRM platforms.

Ampion becomes a Public Benefit Corporation

News

The greater good is the bottom line.

Ampion is proud to be a Public Benefit Corporation.

All of us at Ampion are working to see real progress in the fight against climate change. It is central to our mission. As a Public Benefit Corporation, we make that commitment official and legally binding.

We’re committed to operating in a way that produces sustainable value to all of our stakeholders: our neighbors in the communities we serve, our employees, our investors, and our business partners.  Our success is defined by how well we serve the greater good, not just the profits we earn.

Support a green tomorrow with community solar

Homes and offices

Powering Our Homes & Offices

Making a dent in one’s carbon footprint feels daunting. One impactful way to take action is also among the easiest, Community Solar. Also known as “solar farms” or “solar gardens”, community solar allows residential users of electricity to support green energy. Renters and homeowners alike are eligible and there is no up-front equipment to buy and install. Subscribing to Community Solar requires about five minutes of effort to complete.

Growing awareness of global climate change has caused many to wonder how they can reduce their carbon footprint and participate in the change required to reduce the negative effects of a warming planet. The available options often don’t seem meaningful or are so difficult or expensive as to not seem feasible.

One impactful option is also among the easiest, Community Solar. Also known as “solar farms” or “solar gardens”, community solar allows residential users of electricity to support green energy. Because it’s a subscription, having an impact is available to almost everyone. Renters and homeowners alike are eligible and there is no up-front equipment to buy and install. A simple application process is all it takes.

How Big of an Impact Does It Have?

Making a dent in one’s carbon footprint feels daunting. So much is built into our daily lives and reductions feel like big changes to how one lives their life. Turning off lights and eating less meat is virtuous, but doesn’t feel like it moves the dial. Electricity usage is a significant source of household emissions, estimated at 15% or more. That’s a lot to take out in one quick decision. It’s the equivalent of taking a car off the road for a year!

How Does It Work?

Available to most residential users of electricity, subscribing to Community Solar requires about five minutes of effort to complete. Most farms, including those represented by Ampion, require a current utility bill and payment information.

  • Based upon historical energy usage, subscribers are given a share of the farm. The intent is to offset accurately a full year of electricity usage.
  • Once the farm is up and running, subscribers receive credits for their share of the energy produced by the site and in so doing, reduce the amount of fossil fuel generated electricity that is required.
  • Those credits appear on the subscribers utility bill, reducing the overall amount. Sometimes utility bills are zero balance.
  • Separately, Ampion invoices for those credits, typically at a 10% discount from their value. The benefit is enabled by state incentives support the growth of Community Solar as an alternative.

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How does community solar work?

How does community solar work
Homes and offices

Powering Our Homes & Offices

How does community solar work?

January 3, 2020

Community solar farms are providing people with a new way to benefit from renewable energy. By subscribing to a community solar farm you earn credits for the solar power that the project generates. These “farms” make it possible for renters, condo owners, and homeowners, who, for whatever reason, can’t or don’t want to install solar panels on their roofs or property. Their participation often reduces their annual electricity costs in the process.

People are interested in alternative energy for a variety of social, environmental, and financial reasons. But not everyone interested in solar power can generate their own electricity with photovoltaic panels on their home’s roof or property. Community solar farms are providing a new option.

What is Community Solar?

In a nutshell, community solar farms are projects where community members can become subscribers who earn credits for the solar power that the project generates. These “farms” make it possible for renters, condo owners, and homeowners, who, for whatever reason, can’t or don’t want to install solar panels on their roofs or property. Their participation often reduces their annual electricity costs in the process.

How Does it Work?

  • You sign up to join a community solar farm in your area.
  • Ampion looks at your electricity use. Using this information, we assign you a share of the power generated by your local farm which results in credits on your utility bill.
  • The solar farm produces energy that is delivered to the grid
  • You receive your monthly utility bill that includes your solar energy credits. Those credits are deducted from what you owe your electric company.
  • The operator of the solar farm, in our case Ampion, bills you separately for the solar energy credits. These credits are typically billed at a discount, often 10% off. 

How You Save Money

  • We send you a bill that shows you your solar credits. Those credits are typically priced at 90% of their value (a 10% discount). The amount is set by the contract you sign and does not change over time.
  • Because we base the size of your share based on your twelve-month electricity usage, you can expect to save approximately 10% on your electricity bills when viewed on a annual basis. Variation in the output of the farm or changes in your usage may cause your actual savings to fluctuate modestly
  • Contracts are typically one or five years, but you can cancel with typically a 90-day notice at no cost to you.
  • Because community solar is supported by State programs, strong consumer protections are included in the contracts. For example, there are not teaser rates to worry about.
  • As long as you participate in the project, you’ll get monthly solar energy credits from your share of the community’s solar energy production.
  • You don’t have to switch your electric utility and if you move, you may be able to take your subscription with you.

There is no more natural way to lower your carbon footprint without having to break a sweat doing it. We hate dealing with the aftermath of Nor’easters or severe storms that are happening more often. The devastation left afterward disrupts everyone’s lives and wreaks havoc on our municipal services, utility services, and local business. Community solar farms can’t eliminate the inconveniences of weather catastrophes. However, they may lessen the impact and help cities and towns that have them recover faster.

Thanks for reading our post.

Have comments or questions? We’d love to hear from you.