Eversolar partners with Ampion, PBC, who provides the software platform used for enrollment and subscription management. The following privacy policy applies to any person using this or other sites managed by Ampion, including (but not limited to) the Ampion web site, enrollment portal, and subscriber portal.

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Privacy Policy

Effective Date: June 28, 2024

This Privacy Statement describes the types of information Ampion Inc. and its affiliates (“Ampion”, “we”, “our” or “us”) collects from and about you when you visit our websites (each a “Site”). This Privacy Statement also explains how Ampion may use and disclose such information, as well as your ability to control certain uses of it.

By using the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Statement. If you do not, please do not use the Site.

HOW WE COLLECT YOUR INFORMATION

INFORMATION YOU PROVIDE

Ampion collects personal information from you when you choose to share it with us. This may include when you use our Site, create an online account with us, sign up for services, request information from us, sign up for newsletters or our email list, participate in a survey or promotion, provide comments or participate in an online discussion, or otherwise contact us. The personal information we collect may include your name, address, email address, telephone / mobile number, photo, username, date of birth and, if you make a purchase from us, enter into a contractual relationship with us, a credit/debit card number, other financial information, utility account information (including a copy of your utility bill).

INFORMATION AUTOMATICALLY COLLECTED

On our Site we may use cookies, web beacons, log files, HTML5, or other technologies to collect certain information about visitors to our Site and interactions with our emails and online or mobile advertisements, and to allow Ampion to keep track of statistical information which enables Ampion to improve its Site and provide you with more relevant content and advertising on our Site and other sites.

For example, we may automatically collect certain non-personal information from you, including but not limited to your browser type, device type, operating system, unique device identifier of any of your computer(s) or device(s) that are used to access the Site, software version, Internet Protocol (“IP”) address, geolocation, and the domain name from which you accessed the Site. We also may collect information about your use of the Site, including the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing or using the Site, the number of times you return to the Site, other click-stream or Site usage data, emails that you open, forward or click-through to our Site, and other sites that you may visit.

We may obtain information about you from other sources. This may include information from credit reporting agencies, utility companies, address validation services, and other sources of data augmentation.

COMBINATION OF INFORMATION

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Site and offline, as well as information across other computers or devices that you may use, and from third party sources.

TRACKING OPTIONS AND CALIFORNIA DO NOT TRACK DISCLOSURES

BROWSER AND SYSTEM CONTROLS

Certain parts of our Site require cookies. You may set your browser or operating system to limit certain tracking or to decline cookies, but this also comes with the risk of losing certain features or services with your browser and all sites . For example, if cookies are disabled you will not be able to log into the Site. Each browser and operating system is a little different, so please check your browser or operating system’s settings or help section to learn more about how to delete or disable cookies and tracking.

DO NOT TRACK AND INTEREST-BASED ADVERTISING

Our system may not respond to Do Not Track requests or headers from some or all browsers. We may use cookies or other technologies to address functionality and analytics on the Site, deliver more relevant advertising, and link data collected across other computers or devices that you may use. Here are options to understand your choices for receiving more relevant advertising or to manage your settings:

  • To learn more about the use of cookies or other technologies to deliver more relevant advertising and to control or opt out of the collection and use of the data by these third party tools, visit here.
  • If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available here.
  • If you wish to manage your Google accounts, visit here.
  • On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
THIRD PARTY SERVICE PROVIDERS

We may use third party service providers to support our Site. Some of these service providers may use technology such as cookies, web beacons, log files, HTML5, or other technologies to collect and manage information on our behalf.

THIRD PARTY ANALYTICS AND TRACKING TECHNOLOGIES

We may use third parties’ analytics and tracking tools to better understand who is using the Site, how people are using the Site, how to improve the effectiveness of the Site and related content, and to help us or those third parties serve more targeted advertising to you across the Internet. These tools may use cookies, web beacons, log files, HTML5, or other technologies to collect and store non-personal information. They may also combine information they collect from your interaction with the Site with information they collect from other sources. We do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.

MICROSOFT CLARITY AND MICROSOFT ADVERTISING

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

HOW WE USE INFORMATION

Ampion may use the information we collect from and about you for any of the following purposes:

  • To allow you to register and create an account or profile, provide service, and personalize your overall experience
  • To validate, confirm, verify, deliver, install, and/or track your provided services
  • To respond to your questions, receive your feedback, and communicate with you
  • To enhance your experience on the Site, including as a way to recognize you and welcome you
  • To develop new products or services and to conduct analysis to enhance current products and services
  • To review the usage and operations of our Site and improve our content, * products, and services
  • To provide you with customized content, targeted offers, and advertising on the Site, other websites, via email, or via direct mail
  • To contact you with information, newsletters and promotional materials from Ampion or on behalf of our affiliates and partners who we think can offer services and products of interest to you
  • To administer promotions you enter (such as a contest or sweepstakes) or allow your participation in surveys
  • To use your data in anonymous or aggregate form for analytical and demographic purposes
  • To address problems with or protect the Site or our business
  • To use and disclose your financial information to process payments and prevent fraud
  • For any other purpose as disclosed to you at the time you provide your information
HOW WE SHARE YOUR INFORMATION

Ampion may disclose the information we collect from and about you as follows:

AMPION AFFILIATES

We may share your information with our affiliated companies which may not share the Ampion name.

SERVICE PROVIDERS

We may share your information with third party service providers that provide business, professional or technical support functions for us, help us operate our business and the Site, or administer activities on our behalf.

UTILITIES

We will share your information with your utility to request historical usage and to provide your utility company with allocation information.

DEVELOPERS

We will provide analytics, including credit, payment and billing transactions, to the owners of solar farms or other generators to which you will be subscribed.

OTHER THIRD PARTIES

We may share your information with our select partners, sales agents and other third parties that we believe may have offers of interest to you.

LEGAL MATTERS & SAFETY

We may share your information to respond to the judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law. We may also share your information, as necessary, if we believe that there has been a violation of our Terms of Use, of our rights, or of the rights of any third party.

SALE OR TRANSFER OF BUSINESS OR ASSETS

In the event that we, or any of our businesses, are sold or disposed of, whether by merger, sale of assets or otherwise, or in the event of insolvency, bankruptcy, or receivership, personal and other information of our customers and visitors to the Site may be one of the assets sold or merged in connection with the transaction or the due diligence related to a proposed transaction of this type.

WITH YOUR PERMISSION

We may share your information as disclosed to you at the time of collection, or as you otherwise permit us. Ampion may also share aggregate or anonymous non-personal information with third parties for their marketing or analytics uses.

YOUR DATA SOVEREIGNTY/PRIVACY RIGHTS

If you are a resident of any of the states that have enacted Privacy Legislation (such as CA, CO, CT, UT, and VA), you may request information about our disclosure of personal information to third parties or affiliated companies which do not share the Ampion name for their direct marketing purposes. To make such a request, please contact us at help@ampion.net. You must put the statement “Data Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Please note that Ampion will be unable to delete certain data, including payment credentials if You are still subscribed to an active generating facility or have outstanding charges that need to be paid.

Ampion may also retain data to fulfill regulatory requirements such as Payment Card Industry Data Security Standard (PCI DSS) data retention policies.

ACCESS TO YOUR INFORMATION

You may access and update certain information by adjusting your profile and settings on the Site.

IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION

LINKS TO OTHER WEBSITES AND APPLICATIONS

The Site may have links to third-party websites, applications, or other communities that may have privacy policies that differ from our own. We are not responsible for the practices of such sites, apps or communities. You should check their privacy statements to understand how they may handle your information.

PUBLIC FORUMS

Any information you may disclose on our Site in blogs, on message boards, in chat rooms, or on other public areas on the Site or other third-party sites or apps that may be linked, becomes public information. Please exercise caution when disclosing personal information in these public areas.

CHILDREN’S PRIVACY

Protecting children’s privacy is important to Ampion. The Site is intended for general adult audiences and are not directed or intended for, and we do not knowingly collect any personal information from, individuals under 13 years of age. If we learn that a child under the age of thirteen has provided personally identifiable information to the Site, we will use reasonable efforts to remove such information from our files.

DATA SECURITY

We have taken certain physical, administrative, and technical steps to help safeguard the information we collect from and about our users of our Site. While we take efforts to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

CHANGES TO THE PRIVACY STATEMENT

We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Statement at any time. When we do, we will post the change(s) on the Site, as appropriate. Your continued use of the Site following the posting of changes to these terms means you accept these changes. If we change the Privacy Statement in a material way, we will provide appropriate notice to you.

Questions / Contact Us

If you have any questions about this Privacy Statement or the practices described herein, you may contact us at help@ampion.net.