Clean Renewable Energy for Everyone

We’re a fast-growing market leader who envisions a world where renewable energy powers our economy and society. Shared and sustainable energy assets, such as solar and wind farms, are the key to this vision, where healthy, inexpensive energy changes the world in which we live. It is a tremendous challenge with huge social benefits, and it is also one of the greatest economic opportunities in the history of business.

Building an industry takes commitment, hard work, and a willingness to work on the messy details. That is where we see our most valuable contribution. Ampion’s platform enables the clean energy revolution by connecting consumers and clean energy providers. We enable consumers to support low-cost, renewable energy while providing the customers and revenue for the industry to thrive. Join a community dedicated to an AI-driven future; we value people who are either deeply curious about AI’s potential or already consider it an essential part of their professional toolkit.

The role of Compliance Specialist is to ensure Ampion is working with credible, well-trained partners and that we are enrolling high quality sales. This individual will be at the forefront of identifying, verifying, and taking appropriate action to disassociate Ampion from any fraudulent behavior. The Compliance Specialist will be expected to work cross functionally to optimize processes and propose additional preventative measures across all stages of subscriber and channel engagement. This role reports to the Director of Sales Operations.

CORE RESPONSIBILITIES:

• Daily monitoring of red flag activity captured in the CRM and Google Looker dashboards
• Provide support to Sales Operations Compliance Specialist in ensuring all channel partners adhere to state-specific training and sign Ampion’s Universal Agent Code of Conduct before sales activity can commence.
• Attend regular meetings with members of the operations, engineering, and acquisition teams to discuss trends and isolate compliance-related issues.
• Conduct approximately 25 calls with customers weekly to validate red flag data, subscribers from newly onboarded agents and random sampling for those in “amber” risk status.
• Create and modify Salesforce reports and dashboards where necessary
• Accurately record all engagement history in the CRM both on the subscriber and agent level.
• Assist with the collection of valid subscriber agreement, LMI and utility documentation.
• Coordinate with Ampion account manager to swiftly communicate to channel leadership when egregious agent activity is identified.
• Conduct thorough analysis of historic enrollment activity during the agent offboarding process.
• Email correspondence channel partners on low usage customers and non-payment summaries.
• Assist the team with standard rep onboarding requests where appropriate.
• Provide wider support to the sales operations team, including but not limited to; generating cost savings summaries to prospective subscribers, utility bill analysis, usage report creation.

ESSENTIAL ATTRIBUTES: At Ampion, who you are as a person and professional is as important as the experiences you bring to the team. We have high expectations, which translate to a supportive set of colleagues and a rewarding culture.

• Positive, optimistic attitude that emphasizes superlative experiences for our subscribers.
• Effective listening and clear communication skills.
• Adaptability to a changing environment and handle multiple priorities with tight deadlines.
• Meticulous attention to detail with superb organizational skills.
• Ability to demonstrate patience and empathy.
• Excellent writing and analytical skills.
• Proficient in the G-Suite workspace, Microsoft Office, Salesforce.
• Bachelor’s Degree is preferred.

Equal Opportunity Ampion is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. We seek to be an inclusive community and actively encourage applications from candidates of all backgrounds and identities.