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Delivery Analyst
Renewable Energy Everywhere, For Everyone
We're a fast-growing market leader who envisions a world where renewable energy powers our economy and society. Shared and sustainable energy assets, such as solar and wind farms, are the key to this vision, where healthy, inexpensive energy changes the world in which we live. It is a tremendous challenge with huge social benefits, and it is also one of the greatest economic opportunities in the history of business.
Building an industry takes commitment, hard work, and a willingness to work on the messy details. That is where we see our most valuable contribution. Ampion's platform enables the clean energy revolution by connecting consumers and clean energy providers. We enable consumers to support low-cost, renewable energy while providing the customers and revenue for the industry to thrive.
The Delivery Analyst plays a major role supporting the successful implementation and delivery of new clients, renewable assets, and market entries onto Ampion's platform. This person works to ensure that all internal processes and data requirements during the implementation lifecycle are met — from initial project kickoff through operational handoff to steady-state Billing Operations. The Delivery Analyst serves as a key coordinator between Customer Acquisition, Client Success, Billing Operations, and Product & Engineering, ensuring that new business translates into a seamless operational experience for clients and subscribers. This individual will also contribute cross-functionally to company-wide goals, missions, and initiatives. The Delivery Analyst works closely with the team's Lead Delivery Analyst for day-to-day guidance, implementation expertise, and support on complex issues. The Delivery Analyst will report to the Manager, PM & Implementations.
Core Responsibilities
- Support the end-to-end onboarding of new clients, renewable assets, and market entries — including data collection, validation, integration, and exception management
- Track and manage project timelines, milestones, and deliverable completion, ensuring implementations stay on schedule and meet quality standards
- Coordinate across Customer Acquisition, Client Success, Billing Operations, and Product & Engineering to ensure seamless transitions from contract execution through steady-state operations
- Document and maintain project requirements, implementation checklists, and operational readiness criteria for each new client or asset onboarded
- Perform data review and quality assurance for new asset integrations, identifying and resolving discrepancies before handoff to Billing Operations
- Support user acceptance testing for new features, workflows, or market-specific configurations, providing an operational perspective to Product & Engineering
- Process and fulfill asset change management requests, ensuring all requirements are accurately documented and implemented
- Assist in the implementation of new data interfaces and support the sunsetting of legacy systems
- Contribute to the development of scalable, repeatable implementation playbooks that position Ampion for efficient growth in new and existing markets
- Provide project status updates to stakeholders on a consistent basis, ensuring clear communication across all parties throughout the implementation lifecycle
- Work cross-functionally within all areas of the business on company-wide goals, missions, and initiatives
Essential Attributes
At Ampion, who you are as a person and professional is as important as the experiences you bring to the team. We have high expectations, which translate to a supportive set of colleagues and a rewarding culture.
- Positive, optimistic attitude that emphasizes superlative experiences for clients and team
- Meticulous attention to detail with superb organizational skills
- Ability to manage multiple concurrent projects in a fast-paced, high-growth environment
- Strong problem-solving skills and ability to adapt when project conditions change
- Excellent written and verbal communication skills, with the ability to coordinate clearly across multiple teams
- Foundational understanding of project management principles, methods, and tools
- Analytical thinker with a process-oriented mindset
- Proficient in G-Suite Workspace, Microsoft Office, Salesforce
- 1-3+ years of business operational/implementation experience preferred
- 1-2+ years of energy industry experience preferred
- Bachelor's degree is preferred
Salary Requirements: $60-75K Salary + Stock Options. Salary is based on level of experience.
Equal Opportunity Ampion is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. We seek to be an inclusive community and actively encourage applications from candidates of all backgrounds and identities.
Interested in this job?
Please send your resume and cover letter to careers@ampion.net